Terms of Service

Last updated: November 27, 2024

1. Acceptance of Terms

By accessing and using Casi's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Description of Service

Casi provides streaming analytics and chat analysis tools for content creators. Our service includes real-time sentiment analysis, viewer engagement metrics, and AI-powered insights to help streamers better understand and engage with their audience.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

4. Subscription and Payment

Some features of our service require a paid subscription. By subscribing, you agree to pay the fees associated with your chosen plan. Subscription fees are billed in advance on a monthly or annual basis and are non-refundable.

5. Acceptable Use

You agree not to use our service for any unlawful purpose or in any way that could damage, disable, overburden, or impair our servers or networks. You may not attempt to gain unauthorized access to any part of our service.

6. Intellectual Property

All content, features, and functionality of our service are owned by Casi and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our service.

7. Limitation of Liability

Casi shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service. Our total liability shall not exceed the amount paid by you for the service in the past 12 months.

8. Termination

We reserve the right to terminate or suspend your account at any time for any reason, including if we believe you have violated these Terms of Service. Upon termination, your right to use the service will immediately cease.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms of Service on this page. Your continued use of the service after such modifications constitutes your acceptance of the updated terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at casi@heycasi.com.